Programme Policy Officer – Identity Management and Delivery Team Lead

About the role

The World Food Programme (WFP) is hiring a Programme Policy Officer acting as Identity Management (IDM) and Delivery Team Lead in Juba, South Sudan. This is a regular International Consultant Level 2 (CST-II) assignment of 11 months, renewable subject to performance and budget availability. The role leads the IDM and Delivery portfolio, which links beneficiary knowledge, identity management, cash and voucher programming, digital innovation and delivery assurance, and advises Programme management on strategy and resource needs.

Key responsibilities

• Define and implement a country-level strategy, workplan and results framework linking identity management, beneficiary knowledge, cash and voucher programming and digital delivery to Country Strategic Plan outcomes.
• Lead identity management and KYC analysis, working with VAM, monitoring, protection and programme teams to turn beneficiary data into evidence for targeting and differentiated assistance.
• Advise on a roadmap for mobile money, e-vouchers and other digital delivery options, building the case for investment and scale-up with TEC, Finance, Supply Chain and service providers.
• Embed risk-based assurance, identity integrity, traceability and segregation of duties, and use community feedback to address exclusion, diversion and delivery risks.
• Guide delivery-model choices with Field Offices, oversee delivery performance and service providers, and shape partnerships with government counterparts, UN agencies, partners and financial service providers.
• Lead and develop a results-oriented team, supervise and coach team members, and escalate strategic risks to Programme management.

Required profile

• Advanced university degree in a relevant field, or a first degree plus two years of related professional experience.
• At least five years of postgraduate professional experience (seven years with a first degree), including substantive responsibility for identity management, beneficiary data and analysis, cash and voucher programming or digital assistance delivery.
• At least three years of field-based experience, including in conflict-affected and fragile contexts.
• Demonstrated experience leading teams, coordinating cross-functional work and turning strategy into results.
• Experience in South Sudan or comparable complex operations, and familiarity with WFP programme systems and assurance requirements, are assets.

Required skills

• Strategic thinking and programme-portfolio management, with clear, actionable advice to management.
• Strong team leadership, coaching, capacity development and change leadership.
• Knowledge of identity management, beneficiary-data governance and analysis, with data-protection safeguards.
• Risk management and operational assurance judgement.
• Fluency in English; intermediate knowledge of a second official UN language is an advantage.

The position is based in Juba and may require travel to field offices and operational locations. Applications are submitted only through the online recruiting system, with a CV and cover letter; shortlisted candidates are contacted.