Programme Policy Officer – Identity Management and Delivery Team Lead

About the role

The World Food Programme (WFP) South Sudan is looking for a Programme Policy Officer acting as Identity Management (IDM) and Delivery Team Lead, at CST II level, based in Juba. The role leads the IDM and Delivery portfolio, which links beneficiary knowledge, identity management, cash and voucher programming, digital innovation and delivery assurance. The assignment lasts 11 months and is renewable subject to performance and budget availability.

Key responsibilities

• Lead the IDM and Delivery portfolio and define a country-level strategy, workplan and results framework linked to the Country Strategic Plan
• Lead identity management and KYC analysis to inform programme decisions, working with VAM, monitoring, protection and programme teams
• Advise Programme management on strategic choices, investment priorities and resource requirements
• Advance digital delivery options such as mobile money and e-vouchers, building the case for investment and scale-up
• Embed risk-based assurance, data protection and accountability in programme design and delivery
• Shape delivery models and modality choices with Field Offices and functional teams
• Represent the portfolio in country-level and inter-agency forums and build partnerships with government counterparts, UN agencies, partners and service providers
• Lead and develop a results-oriented team, supervise and coach team members and support Field Offices

Required profile

• Advanced university degree in a relevant field, or a first degree plus two years of related professional experience
• At least five years of postgraduate professional experience (seven years with a first degree), including at least three years in conflict-affected and fragile contexts
• Demonstrated experience leading teams, coordinating cross-functional work and delivering programme results
• Experience in South Sudan or comparable complex operations is an asset
• Fluent English; intermediate knowledge of a second official UN language is an advantage

Required skills

• Strategic thinking and programme-portfolio management
• Strong team leadership, coaching and change management
• Knowledge of identity management, beneficiary-data governance and analysis
• Risk management and operational assurance
• Desirable: applied AI skills for analysis and knowledge management

Travel to WFP field offices and operational locations in South Sudan may be required, and the recruitment process may be used to set up a roster for the same or lower grade level at other duty stations. Applications are submitted only through the online recruiting system, with CV and cover letter.