Management Services Officer (Facility Management & Field Support Coordinator)

About the role

The World Food Programme (WFP) South Sudan is recruiting a Management Services Officer (Facility Management and Field Support Coordinator) at CST-II level, based in Juba. The role ensures effective delivery of administration services across Juba and field locations, providing timely and quality support in facilities and accommodation management, and helps maintain business continuity so that programme implementation can continue. It is an 11-month international regular consultant position, renewable subject to performance and funding availability.

Key responsibilities

• Plan and budget office and guesthouse establishments and upgrades in field offices in line with the Country Strategic Plan, and coordinate Bill of Quantities for expansions and upgrades.
• Monitor and report on ongoing projects, develop facility improvement plans, and run oversight missions to assess service quality, infrastructure condition and compliance.
• Coordinate preventive and corrective maintenance of offices, guesthouses, generators, water systems, electrical installations, sanitation and perimeter lighting, keeping spares and maintenance records.
• Support the establishment, expansion, relocation or transition of offices and accommodation, including site assessments, inventories and handover arrangements.
• Ensure premises comply with safety standards, support compliance with the corporate Occupational Safety and Health policy, and coordinate emergency preparedness and business continuity arrangements.
• Maintain a consolidated facilities risk and readiness dashboard for Juba and field locations.
• Coordinate with Security, Engineering, Logistics, Fleet, Procurement, ICT, Finance and Programme teams, and promote digital tools for service requests, inspections and reporting.
• Report on facilities operational data, utilities and accommodation rent, and implement environmental sustainability and cost-efficiency measures.
• Build partnerships with WFP stakeholders and support Heads of Field Offices.

Required profile

• Direct supervision comes from the Head of Management Services (Administration); overall supervision is by the Deputy Country Director for Support Services.
• WFP operates in a fragile security situation, with over 700 staff in Juba and field offices.

What we offer

• An attractive compensation package (see the Terms and Conditions of the vacancy).
• Training, accreditation, coaching and mentorship, plus internal mobility opportunities.
• A career path across country, regional and global offices.