People & Culture Officer – South Sudan

About the role

The People & Culture Officer provides professional HR services for the South Sudan country office, supporting recruitment, employee relations, performance management, benefits, and compliance. This role acts as the first‑line advisor on HR policies and contributes to continuous improvement of HR processes.

Key responsibilities

• Manage end‑to‑end recruitment, from requisition approval to onboarding.
• Advise employees and supervisors on policy interpretation, escalating complex matters when needed.
• Handle employee relations and conflict resolution, serving as a point of contact for workplace concerns and grievances.
• Coordinate learning and development activities.
• Liaise with the Ministry of Labor to ensure timely statutory reporting and compliance.
• Maintain integrity of employee files (hardcopy and electronic) in line with FHI 360 policy and South Sudan legal requirements.
• Support internal and external audits by preparing required HR documentation.
• Facilitate the performance management cycle, including goal setting, reviews, and tracking.
• Assist staff with timesheet submission and resolve timekeeping queries.
• Process employee benefits enrolment, changes, and queries, liaising with providers.
• Ensure HRIS data accuracy, process HR actions promptly, and generate reports as needed.
• Update staffing tracking documents and the organizational chart.
• Drive wellness initiatives to boost staff morale.

Required profile

• Strong knowledge of South Sudan employment law and HR best practices.
• Ability to provide clear policy guidance and resolve employee concerns.
• Attention to detail and accuracy in documentation and reporting.
• Effective interpersonal and conflict‑resolution skills.

Required skills

• Proficiency with HRIS systems and reporting tools.