People & Culture Officer – South Sudan

About the role

The People & Culture Officer will provide professional HR services to the South Sudan country office, supporting recruitment, employee relations, performance management, benefits administration, and compliance. This role serves as the first point of contact for routine HR matters and contributes to continuous improvement of HR processes.

Key responsibilities

• Manage end‑to‑end recruitment, from requisition approval through onboarding.
• Advise staff and supervisors on policy interpretation, escalating complex issues as needed.
• Handle employee relations and conflict resolution, serving as a contact for workplace concerns and grievances.
• Coordinate learning and development activities and drive wellness initiatives.
• Liaise with the Ministry of Labor and ensure timely statutory reporting.
• Maintain accurate employee files (hardcopy and electronic) in line with FHI 360 policy and South Sudan legal requirements.
• Support internal and external audits by providing required HR documentation.
• Facilitate the performance management cycle, including goal setting, reviews, and tracking.
• Assist staff with timesheet submission and resolve timekeeping queries.
• Process employee benefits enrollment, changes, and provider communications.
• Ensure HRIS data integrity, process HR actions promptly, and generate reports as needed.

Required profile

• Bachelor’s degree in Human Resources, Business, or a related field.
• Strong knowledge of South Sudan employment law and HR best practices.
• Ability to provide clear policy guidance and resolve employee concerns.
• Excellent interpersonal and conflict‑resolution skills.
• High attention to detail and accuracy.

Required skills

• HRIS systems
• Reporting tools

What we offer

• Opportunity to work on a high‑impact global health security program.
• Professional development and learning opportunities.
• Collaborative multicultural team environment.